Privacy policy

EG telecom will only collect and retain the following information on visitors to our website:
1. The domain name of the provider (ISP) and/or IP address used to access the web. For example, a user from the provider XXX will only be identified by the domain xxx.es and/or the IP address. This allows us to produce statistics on the servers and countries that visit our website most often.
2. The date and time of access to our website. This allows us to see the best times to carry out the technical adjustments required to avoid problems with saturation at our peak hours.
3. The Internet address that housed the link bringing you to our website. This data allows us to see the effectiveness of the various links pointing to our server.
4. The number of daily visitor to each section. This allows us to see the areas of most interest so we can expand them and improve their content, and the experience becomes more satisfying for users.
The information obtained is completely anonymous and under no circumstances can it be associated with a specific user.
Anonymous navigation with cookies.
EG telecom can use cookies when a user navigates some web pages requiring user validation. The cookies that may be used on the web sites and pages are uniquely associated with the browser of a specific computer (an anonymous user) and they will not provide the name and surname of the user on their own. The cookies used cannot read cookie files created by other providers. Users have the option of configuring their browsers to give them a warning on the screen about accepting cookies and to prevent installation of cookies on their hard drives. Please consult the instructions and manuals of your browser for further information. Users do not have to permit installation of cookies sent by the server in order to browse the pages of the EG Telecom website.
Provided you have not activated the option preventing installation of cookies on the hard drive, you can explore your hard drive as described in the instruction manual and the help function of your operating system. In Windows operating systems, you should normally look in the following folder: “C (or the relevant drive) /Windows/Cookies” to find out more about every server that has sent cookies.
5. EG Telecom collects personal information when a user sends a form.